The advantages of Fingermind are not going unnoticed

Covid has created financial insecurity for operators and collateral that impacted fleets and mechanics. Operators have taken a huge financial hit which has led to fleet and staff reductions.

  • The reduction in fleets means that today’s aircraft are full and running constantly, requiring more maintenance and vigilance.
  • There have been a lot of departures of mechanics which implies a loss not only of personnel but also of know-how as the ability to run fleets relies on them in part.

In an industry where aviation safety and aircraft availability must be ensured, Fingermind is facilitating collective intelligence for operators, manufacturers, and mechanics assisted by our digital solutions, AI & Blockchain.

 

An innovative solution

Fingermind provides innovative software and applications that address strategic issues in aeronautical operations:

  • Air safety & maintenance cycles
  • Heavy documentation & regular updates
  • Back office scheduling & process decisions

A handheld and user-friendly digital solution available on tablets for mechanics and on computers for back office managers.

 

Why our clients choose us

The problems solved by Fingermind cover the needs of operators/mechanics/aircraft, from Airbus and Boeing.

Designed for Operator Profitability

  • Getting relevant information through AI & Blockchain to streamline processes and decision-making by air operators
  • Reduction of operator costs by streamlining maintenance cycles
  • For the safety of passengers and the availability of aircraft
  • More efficiency, follow-up, and traceability of the mechanics
  • The reduction of tons of paper

Thanks to our 20 years’ experience in the aeronautical industry, Fingermind helps airlines make more informed operational decisions thanks to the right information and AI assistance, and mechanics be even more efficient despite the pressure and complexity of compliance operations today.

And the advantages of Fingermind are not going unnoticed even by the military services, and we are working more and more with transport aircraft in this field.

 

Do you want to know more about
how we can help overcome your challenges?

 

Book a live demo now!

Discuss with our CEO!

 

 

 

TV interview – Fingermind’s CEO on BFM Business

Optimizing aircraft maintenance processes

Interview of Christophe Remy in the TV show Business Inside by Forbes

 

An interview realized by the well-known French economic journalist Jean-Marc Sylvestre broadcasted on October 14th, 2022 on Business Inside.

For our English speaking readers, the video is subtitled in English. Click above to watch the interview.

 

Maintenance is a critical element in keeping aircraft flying safely. To help companies be more efficient, Fingermind offers software to access the necessary documentation and track the execution of procedures. CEO Christophe Remy tells us more.

 

 

 

 

What solutions does Fingermind offer?

Fingermind offers software that allows airlines and operators of civil and military aircraft and helicopters to access all aircraft maintenance documentation. We also offer tools to track the execution of maintenance procedures, in paper or electronic format.

How is safety crucial in your field?

Safety is an essential part of this business. It’s in the company’s DNA. All internal development processes take into account very strong quality and reliability constraints. Safety also requires us to be very responsive in order to anticipate any difficulties.

How did Covid push the aeronautical sector to make changes?

Covid has created a lot of financial insecurity for airlines and operators. The increase in risk has had a huge impact on fleets as well as personnel. Airlines have taken a huge financial hit, which has led to fleet and staff reductions. As a result of fleet reductions, aircraft are full and running at full capacity, resulting in a significant increase in maintenance requirements.

How does Fingermind use digitalization to optimize processes?

The aeronautical maintenance business is evolving very slowly, and when we entered this market about ten years ago, we developed a set of powerful, robust and industrial tools based on new technologies. Our software tools run on tablets, iPads, Android or PCs, which we are the only ones to offer. They are adapted to mobility and to the optimization of maintenance processes. The mechanic can perform his procedures in mobility around the aircraft and sign his documents with an electronic signature.

With our tools, all the data is accessible on tablets, which makes it possible to know instantly what the mechanic is doing, to understand the difficulties he encounters and to analyze them. We are developing an artificial intelligence project to understand and analyze the mechanic’s behavior, and thus enable process optimization. Our software also integrates security mechanisms based on blockchain technologies.

 

Read the article in French on the website of Forbes.fr: https://www.forbes.fr/business-inside-tv/optimiser-les-processus-de-maintenance-des-avions/

Further information about Fingermind and its software solutions

 

Join Fingermind on Eurosatory 2022

Meet our experts on June 13th to 17th, 2022
Parc des Expositions – Paris Nord, France

Booth BC278 – Hall 5B

 

Eurosatory, is the international reference for land and airland Defence and Security exhibitions, with 1300 exhibitors and 57000 visitors expected. The show takes place every two years in order to gather the whole offer and demand of the domains.

This year, the event will take place from 13 to 17 of June nearby Paris, at the Parc des Expositions, Paris Nord Villepinte, in France.

 

Fingermind is delighted to confirm its presence as an exhibitor with a dedicated booth. As we continue to add capabilities and new features to our MRO Suite, we will once again showcase our latest innovations and enhancements.

With MRO Suite, manufacturers, mechanics, pilots, inspectors, and support engineers take advantage of advanced features such as Smart Data Access, eJobcards and much more… Don’t miss the opportunity to discover how Fingermind’s MRO Suite is accelerating MRO operations, making them more reliable and streamlining intervention costs.

 

Let’s meet on June 13th to 17th, 2022 in Paris, France!

You will also attend Eurosatory 2022 and would like to meet our experts on the booth? Book an appointment now!

 

 

 

For registration and more information about the event, simply visit the event’s web site: https://www.eurosatory.com/?lang=en

 

Eurosatory 2022

Paris Nord Villepinte
ZAC Paris Nord 2
93420 Villepinte – FRANCE

Venue information

Fingermind: Booth BC278 – Hall 5B

 

TV interview – Fingermind’s CEO on BFM Business

Aviation MRO: the importance of digitalization

Interview of Christophe Remy in the show #JMLECO on BFM Business, French TV channel

For our English speaking readers, we have summarized below the interview of Christophe Remy, CEO of Fingermind by the French economic journalist Nicolas Doze broadcasted on May 18th, 2022 on BFM Business.

 

 

Fingermind is a long-standing player in the aviation maintenance industry. Since 2000, this software publisher offers a comprehensive solution to airlines and MROs. Fingermind is also diversifying into the military field. Explanations with Christophe Remy, CEO of Fingermind.

After two years of crisis, what is your assessment of the aerospace market?

Covid was the starting point for many complications. There was, of course, the sudden stop in air traffic, and even today its restart has been uneven. Not to mention the “zero Covid” strategy that continues in Asia, blocking certain regions for an indefinite period. In addition to this crisis, there are other problems: the increase in the price of kerosene, more stringent environmental requirements (decarbonization, green aviation) and the war in Ukraine, which is lengthening the routes to Asia.

The airlines themselves are experiencing difficulties. They are struggling to recruit maintenance mechanics and even pilots. These activities used to be flourishing, but there have been many job conversions and the sector has since lost its attractiveness. In addition, some companies in the Middle East and the United States have laid off thousands of people during the crisis, which also explains this labor shortage.

Nevertheless, a revival is emerging from this complex situation. Companies have become aware of the need to renew almost all their fleets, and therefore to scrap the oldest or most fuel-intensive aircraft. There should not be a major increase in volume, but rather a transformation over the next five years. The average age of an aircraft is currently 20 years. After this renewal, it should be 9 to 10 years.

What are the issues that Fingermind addresses?

Aeronautics is a sector that has not yet fully taken the turn to digitalization. Its progress is very slow in this area but remains unavoidable. And the economic situation proves it. However, work methods still involve a lot of paper documents and handwritten approvals. Among the activities that must be digitized is access to all aircraft maintenance documentation.

An airplane is a complex machine made up of numerous equipment pieces: engine, landing gear, APU, etc. Each manufacturer usually offers its own tool to provide access to the documentation for a specific component. This approach multiplies the number of tools and training courses for mechanics and technicians. However, manpower is becoming scarce, and costs are increasing. It is therefore necessary to use tools capable of optimizing, improving, and streamlining the entire aeronautical maintenance process. And this is precisely what Fingermind provides.

We offer a single software to access all aircraft maintenance documentation. Our solution centralizes and standardizes access to information on the engine, landing gear, seats, IFE, etc. The software is available in both local and connected mode. All documentation can be stored locally on a dedicated tablet. On aircraft arrival, the mechanic can easily access it via the tablet and search for instance for a possible fault cause using the available software features. On the other side, the connected mode is available from a maintenance hangar for major operations (C-Check).

Are you using AI to optimize aircraft maintenance?

Yes! We develop AI based tools to better understand the way the mechanic works. This analysis allows us to identify potential difficulties in executing a procedure, while always keeping the safety of the passenger in mind. Fingermind collects this information and shares it with the airlines. It is up to them to decide the necessary optimizations (improving training, modifying the internal process, etc.) in compliance with regulatory constraints (EASA, FAA, etc.).

Do you have a final word?

The U.S. Federal Aviation Administration (FAA) recently launched a funding program to facilitate pilot and mechanic training and overcome recruitment issues for these positions.  According to the FAA, the solution lies in digitalization and in the training of new jobs, skills and new ways of working.

This multi-million-dollar program is designed to encourage pilot and mechanic schools to take the plunge and attract young talent. Fingermind and its advanced technological solutions are fully in line with this awareness to revitalize the sector and meet the economic constraints of airlines.

 

Watch the entire video (in French)

 

Fingermind launches a collaborative working group to shape the future of MRO

Future of MRO

When Big Data is used for maintenance

To date, maintenance operations are “driven” by statistical approaches (preventive maintenance) and, more recently, by predictive approaches based on Big Data and AI. These different methods aim to anticipate problems to minimize aircraft downtime. However, these approaches all have their limits, especially when the human factor intrinsic to maintenance must be considered.

The traditional maintenance approach

The traditional approach through statistical analysis consists in calculating the probability of “mechanical” failure (FMECA type) to anticipate the replacement of a part before it is defective.

To do this, a set of procedures (tasks) are listed in a maintenance plan (MPD) to be executed according to a precise schedule. The MPD is a document that includes scheduled maintenance as well as the entire aircraft maintenance policy. This mandatory and regularly updated maintenance plan lists all the tasks to be performed, expressed in flight hours and/or in number of cycles and schedules.

Today, platforms are made available to airlines by manufacturers or suppliers (Airbus Skywise, Lufthansa Technik AVIATAR, etc.). The purpose of these platforms is to have as much information as possible for a given type of aircraft, to obtain the widest possible coverage of incidents/events.

The limits of the planned approach

Based on planned maintenance approaches, for example, a C-check for an aircraft includes about 1000 tasks and 5000 planned sub-tasks. However, during the execution of this C-check, between 500 and 1000 additional unplanned tasks will have to be executed. This is the limit of this planned maintenance approach, which can over- or underestimate certain tasks.

Moreover, the disadvantage of this type of approach is that it does not consider the particularities of each airline, nor the operating conditions. The impact of pollution on the ageing of a fleet will be different in the Far North than in the Middle East or China, for example.

The predictive approach, a new approach still in its infancy

Predictive maintenance consists of considering a large amount of information generated by the aircraft via real-time message mechanisms (ACARS type) in order to detect a set of events that could be the cause of a failure (Root Cause).

The objective is therefore to recover real and dynamic external data from sensors to enrich the field feedback and allow a more detailed analysis. However, the predictive approach also has its limits, as it is highly dependent on the quality of the sensors available on the aircraft (new A350-B787 programs versus older A320-B737 programs) to collect the necessary data.

The solution developed by Fingermind now makes it possible to compensate for the quality of the sensors to facilitate and enrich the recovery of “physical” data on the ground.

Fingermind’s MRO Suite is thus able to collect and centralize very specific data such as temperature, luminosity, a large set of contextual information… Moreover, this collection is possible both online and offline.

MRO Suite will then extract a set of “nominal” and “learning” data to generate an AI model and transfer the model to the mechanic’s device.

The human factor, the great forgotten factor in MRO

Both the scheduled and the predictive approaches unfortunately ignore human factors as well as the use of tools in the field to access technical documentation in each situation.

Thus, these approaches to maintenance do not consider the way in which maintenance tasks are carried out, the capacity and expertise of the mechanic, the difficulties he may encounter, the complexity of the tasks, the context of use of the tools, the climatic conditions, the working hours (night, day…), etc.

However, the way of executes the various tasks necessarily has an impact on the maintenance of the aircraft and especially on the time spent by the mechanic.

It is therefore essential to understand the working environment and the behavior of the mechanic in order to provide additional information and to allow better decision making to optimize the maintenance procedures by the airline company.

A collaborative working group to go further

Today, Fingermind wants to respond to this challenge by bringing together airlines, mechanics, engineers and all MRO stakeholders within a working group to co-develop solutions capable of better collecting and analyzing data and facilitating decision making.

The aim is obviously not to incriminate this or that mechanic, or to point out a possible lack of training of the teams. The subject must be treated in its entirety from the point of view of improving existing processes, taking into account all the interactions in the field.

Various studies have already listed several human factors as possible causes of malfunctions during maintenance operations:

  • Lack of communication within the teams
  • The routine nature of certain operations
  • Lack of competence despite the different mandatory certifications
  • Lack of concentration during the execution of a task
  • The difficulty of working in a team
  • Fatigue and schedules
  • The pressure of responsibilities
  • Stress
  • Habits

The objective of the working group is to help the mechanic to better use the documentation to perform the different maintenance tasks within the time limit:

  • While respecting the safety rules for the mechanics
  • While guaranteeing operational safety for the aircraft
  • With a better control of the execution time (planification)
  • With a concern for traceability and quality in the collection and restitution of data

More globally with the aim of improving maintenance processes.

 

Fingermind has therefore launched a LinkedIn group called “Future of MRO” to bring together stakeholders and give them a voice in their respective expectations and challenges. This joint reflection could ideally lead to a pilot solution or a beta test to propose solutions that meet the needs of MRO players in a concrete way.

If you too would like to participate in this group to make progress together in MRO processes, come and join us here!

 

The Fingermind teams and I will share our various thoughts, developments and advances within this group to discuss their usefulness and feasibility.

 

Christophe Remy
CEO Fingermind

Fingermin is attending MRO Middle East 2022

Fingermind is attending MRO Middle East 2022

Meet us on February 22nd to 23rd, 2022
Dubai World Trade Center, UAE

Booth #634 – French Pavilion

 

MRO Middle East counts among the world’s leading conference and exhibition for commercial aviation maintenance. The event is gathering over 5,000 attendees from the entire airline supply chain. Attend this major event is the one opportunity to discover latest issues impacting the MRO industry today and to engage with customers, peers and competitors from all segments of the business.

This year the event will take place from 22 to 23 of February at the Dubai World Trade Center, Sheikh Saeed Hall 2 & 3 and is co-located with Aircraft Interiors Middle East (AIME).

  • 22 February 2022: 10:00 – 17:30
  • 23 February 2022: 10:00 – 16:00

 

Fingermind is delighted to confirm its presence as an exhibitor on the French Pavilion (booth 634).

As we continue to add capabilities and new features to our MRO Suite, we will again showcase our latest innovations and enhancements. If you haven’t had the chance to meet us on MRO Europe or last year in Dubai, it will be the opportunity to engage with our experts and discover our range of MRO dedicated software solutions, helping MRO to overcome highly specific issues and challenges.

 

For registration and more information about the event, simply visit the event’s web site:https://mromiddleeast.aviationweek.com/en/home.html

 

Catch up on February 22nd and 23rd, 2022 in Dubai, UAE!

You will also attend MRO Middle East 2022 and would like to meet our experts on the booth? Book an appointment now!

 

MRO Middle East – Dubai World Trade Center

Sheikh Zaeed Halls 2-3
Sheikh Zayed Road
Dubai, United Arab Emirates
www.dwtc.com

Venue information

Fingermind Booth: #634 – French Pavilion

MRO Suite release - new features and interface

Fingermind evolves its MRO Suite to accelerate access to information

To meet its customers’ expectations and accelerate access to all their MRO documentation, Fingermind is once again enhancing its MRO Suite software to make it even more ergonomic and easy to use.

MRO Suite includes a range of innovative solutions to access all essential MRO information locally or from a tablet in a few clicks. It addresses three major challenges for MRO services, aeronautics, and industry: accelerating MRO operations, making them more reliable and reducing intervention costs.

 

A new interface to speed up data access

The Fingermind team has completely redesigned the MRO Suite user interface and integrated several new features:

  • Two new types of access: by company or directly by ACN (Aircraft registration)
  • Grouping of the different manuals by fleet
  • A new table of contents (TOC)
  • Enterprise SSO authentication

These important updates now make it possible to offer a tool that is more intuitive and easier to use, while meeting the safety requirements of customers, to gain even more time and efficiency in MRO management.

 

“Fingermind is constantly innovating to adapt to the demands of its customers. In a tense post-COVID economic climate, it is essential for our clients to be able to improve their operational and budgetary efficiency. Facilitating and streamlining access to data was a strong demand and our team quickly developed new tools to meet it,” says Christophe Remy, CEO of Fingermind. 

 

Fingermind will be present at:

This will be an opportunity for Fingermind’s teams to present the new features of MRO Suite and its numerous modules to the MRO and aeronautics industries: MRO Navigator, MRO Online, MRO Offline, MRO Publisher, MRO Analytics, MRO Paper Jobard & eJobcard and MRO Smart Data Access.

Do you want to experience our new interface and its latest features?

Take advantage of an individual demo on our booth!

Book a demo on MRO Europe 2021
Booth #3080

Book a demo on Dubai AirShow 2021
Booth #760C

 

 

 

Fingermind Webinar July 2021

Webinar Fingermind & Winmate – July 15th, 2021

Making Aircraft Maintenance Easier & Efficient with Rugged Tablets”

Webinar July 15th, 2021

11:00 AM Paris (GMT+2) – 05:00 PM Taipei (GMT+8)
Duration: 30~45 min

 

Join our teams this Thursday, July 15th, 2021 for an exclusive Webinar and discover how you can easily improve your Aircraft Maintenance operations with Winmate’s Rugged Tablets and Fingermind’s MRO Suite.

Indeed, although the pandemic strongly impacted aviation and aeronautic players, it has also accelerated technological innovation. To improve maintenance time, reduce costs and increase performance, major Airlines and MROs are today investing in new handheld technologies.

The occasion to share latest aviation market recovery trends, application scenarios and case studies.

 

AGENDA

  • Aviation Market Recovery Trend
  • How Tablets increase productivity in Aviation
  • Winmate’s Rugged Tablets solutions for Maintenance
  • Benefits and features of Winmate’s Rugged tablets
  • Benefits and features of Fingermind’s MRO Suite
  • Application scenarios and Case studies

 

 

 

Fingermind's MRO Software used on tablet by mecanics

Fingermind unveils new MRO Smart Data Access feature

A new feature for reliable data collection

To meet the needs of MRO services and offer a range of solutions that are fully in line with the challenges of managing maintenance operations in the aeronautical and industrial sectors, Fingermind is enhancing its MRO Suite software.

Fingermind‘s MRO Suite already includes several intuitive and innovative modules that support MRO, aerospace, and industry throughout their maintenance operations. It addresses three major challenges: accelerating MRO operations, making them more reliable and reducing intervention costs.

 

To meet these challenges, Fingermind has developed today an additional feature: MRO Smart Data Access. This new module integrates an innovative API that allows MRO departments to easily exchange information with third-party applications to better organize maintenance operations, including job cards. MRO Smart Data Access offers instant access to data and avoids tedious and unreliable copy and paste.

 

Enhancing Fingermind’s MRO Suite

The different modules of the MRO Suite provides local or mobile access via a tablet to all essential MRO information in a few clicks. And the new MRO Smart Data Access module perfectly complements the 6 other modules already available: MRO Navigator, MRO Online, MRO Offline, MRO Publisher, MRO Analytics and MRO Paper Jobard & eJobcard.

 

This new module, unique on the market, is available now and can be combined with other modules of the MRO Suite. The guarantee to adapt precisely to the needs of MRO services. And a major advantage for any aeronautic players wishing to accelerate their recovery after the pandemic period.

 

Do you want to test our latest feature with your own data?

Download now the detailed product sheet!

 

 

Fingermind is an exhibitor at the Dubai Airshow

November 14th to 18st, 2021 – DWC, Dubai Airshow

Booth 760C

 

This year again, the famous Dubai International Airshow will take place for its 17th edition. Fingermind will be present alongside the biggest players in the aerospace and defense industry from over 140 countries, including several of our customers.

 

It will be an opportunity to meet our experts and present our latest developments and software solutions.

 

We are focusing on delivering solutions designed to accelerate and optimize MRO processes. A major advantage for any aeronautic players wishing to accelerate their recovery after the pandemic period.

 

Take advantage of this major event to meet Fingermind‘s experts on our booth. We will present latest innovations and developments to overcome efficiently MRO highly specific issues and challenges.

 

For registration and more information about the Dubai Airshow, simply visit the web site of the event: https://www.dubaiairshow.aero/

Join us on November 14th to 18th, 2021 in Dubai, Emirates

You will also attend the Dubai Airshow as well? Get in touch with our teams teams to book an appointment with our experts on the booth!

 

 

DWC, Dubai Airshow Site

The Dubai Airshow Site is located in Jebel Ali / Dubai South.

Access from Sheikh Zayed Road (E11), Mohammed Bin Zayed Road (E311) and Emirates Road (E611)